🔐 Privacy Policy & Terms of Service

WIKXY Privacy Policy & Terms of Service

This document outlines how WIKXY Ltd (“we,” “our,” or “us”) manages your data and governs your utilization of our website, wikxy.co.uk. By accessing our shop or completing a transaction, you agree to these comprehensive terms.

1. Data Collection & Privacy (UK-GDPR Compliant)

To process your custom laser-engraving or 3D-printing order, we collect essential operational information that you securely provide at checkout:

  • Identity Data: Your name, billing address, and shipping address.
  • Contact Data: Your email address and contact telephone number.
  • Transaction Data: System details regarding the custom text, shapes, materials, or files you upload for personalization.

We utilize this data strictly to fulfill your order, communicate transactional updates, and maintain tax records. We never sell, rent, or lease your personal data to third-party marketing brokers.

2. Secure Payment Processing

Your financial data is protected under ultimate industry standards. All payments are handled via encrypted external gateways (WooCommerce Payments, Stripe, or PayPal). WIKXY never stores, views, or has direct access to your credit or debit card numbers on our hosting database.

3. Customer Customization Responsibilities

When ordering a personalized gift, you are solely responsible for ensuring the text, names, dates, or custom messages inputted into our variation fields are spelled correctly. We produce exactly what you type into the configuration fields. We cannot provide refunds for customer typographical errors.

4. Intellectual Property

All website design framework elements, original product photography, laser configuration files, and copywriting text displayed across wikxy.co.uk are the exclusive intellectual property of WIKXY Ltd and are protected under UK copyright law.

5. Governing Law

These terms and any transactions executed on this storefront are governed directly under the laws of England and Wales, and are subject to the exclusive jurisdiction of UK courts.